Integration of CMMS in Industry 4.0

Abstract

The emergence of Industry 4.0 has significantly reshaped industrial maintenance by promoting the integration of intelligent technologies that enhance efficiency, reliability, and data-driven decision-making.

Traditional Computerized Maintenance Management Systems (CMMS), once focused solely on planning and documentation, are now evolving into smart platforms capable of supporting real-time monitoring, predictive analytics, and automated maintenance workflows. This paper explores the integration of Industry 4.0 technologies such as IoT, Artificial Intelligence, and Augmented Reality within CMMS environments. It highlights commonly adopted solutions, identifies key limitations and discusses futures opportunities such as integrating emerging technologies like digital twins and advanced AI tools, including Natural Language Processing (NLP) and Large Language Models (LLM). This work aims to provide insights into building next-generation CMMS aligned with the principles of Industry 4.0.